Introduction
Welcome to PITCHEY ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, password
- Profile Data: Company name, industry, startup stage
- Pitch Deck Content: Business descriptions, financial data, presentations
- Investor Data: Investor names, emails, notes (stored in your CRM)
- Payment Information: Billing details processed by Stripe (we don't store card numbers)
- Communications: Support emails, feedback, chat messages
Automatically Collected Information
- Usage Data: Pages visited, features used, time spent
- Device Information: IP address, browser type, operating system
- Cookies: See our Cookie Policy below
3. How We Use Your Information
- Provide and maintain our services
- Generate pitch decks and content
- Process payments and manage subscriptions
- Send service updates and marketing communications (with consent)
- Improve our platform through analytics
- Provide customer support
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: AWS (hosting), Stripe (payments), Resend (email delivery)
- Technology Providers: OpenAI for content generation (data is not used to train their models)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures including:
- AES-256 encryption for data at rest
- TLS/SSL encryption for data in transit
- Regular security audits and penetration testing
- Access controls and authentication
- Secure cloud infrastructure (AWS)
6. Your Rights (GDPR & CCPA)
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Delete your account and data
- Portability: Export your data in machine-readable format
- Objection: Opt-out of marketing communications
- Restriction: Limit how we process your data
To exercise these rights, contact us at privacy@pitchey.io
7. Data Retention
- Active Accounts: Data retained while account is active
- Deleted Accounts: Data deleted within 30 days of account deletion
- Legal Requirements: Some data may be retained longer for compliance
- Backups: Backup data deleted within 90 days
8. Cookies and Tracking
We use cookies for:
- Essential: Authentication, security (cannot be disabled)
- Analytics: Usage statistics, performance monitoring
- Marketing: Ad targeting, campaign effectiveness (with consent)
You can manage cookie preferences in your browser settings.
9. Contact Us
For privacy-related questions or to exercise your rights:
- Email: privacy@pitchey.io
- Address: Peoplely Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
If you have any questions about this Privacy Policy, please contact us at privacy@pitchey.io